Terms of Service
These Terms of Service ("Terms") are a binding agreement between you ("you" or "user") and Complifield LLC ("Complifield," "we," "us"). They govern your access to and use of the Complifield website, applications, and services (together, the "Service"). Please read them carefully. By accessing or using the Service, you agree to these Terms.
1. Acceptance of Terms
By accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you are using the Service on behalf of a company or other entity, you represent that you have authority to bind that entity, and "you" refers to that entity. If you do not agree to these Terms, do not use the Service.
2. Description of the Service
Complifield provides informational A–F safety grades ("Foremark Scores") for contractors and businesses, derived from public United States Occupational Safety and Health Administration ("OSHA") federal enforcement data. Grades are calculated using a disclosed, weighted methodology — Severity 40%, Frequency 30%, Abatement window 15%, and Recency 15% — described further on our methodology page. Coverage is limited to certain states and time periods for which we have processed records, and the Service may change, expand, or contract over time.
3. Informational Purpose Only; No Endorsement
- Foremark Scores are informational opinions intended to assist your own research. They are not endorsements, certifications, guarantees, warranties, or predictions of any contractor's future conduct, safety, or performance.
- Grades are not a substitute for your own due diligence. You are solely responsible for your hiring, contracting, and business decisions.
- Complifield is an independent service and is not affiliated with, endorsed by, or sponsored by OSHA, the U.S. Department of Labor, or any government agency.
4. Not a Consumer Reporting Agency; Prohibited Uses
Complifield is not a consumer reporting agency as defined by the Fair Credit Reporting Act, 15 U.S.C. § 1681 et seq. ("FCRA"). Foremark Scores and the data underlying them are not "consumer reports" and are not intended to be used, in whole or in part, as a factor in establishing an individual's eligibility for any of the following. You agree that you will not use the Service or any grade or data obtained from it for:
- credit or insurance underwriting or eligibility;
- employment, retention, promotion, or reassignment decisions;
- housing, tenancy, or leasing decisions;
- any other purpose enumerated under FCRA § 1681b or any similar state or local law (including "ban-the-box," investigative consumer reporting, or background-screening statutes).
You are responsible for compliance with all laws that apply to your use of the Service, including FCRA and its state analogs. If you require FCRA-regulated consumer reports, obtain them from a licensed consumer reporting agency.
5. Data Sources & Accuracy
Grades are derived from public OSHA federal enforcement records — inspections, citations, and penalties. This data:
- may be incomplete, delayed, superseded, or contain errors originating in the underlying public records;
- is attributed to businesses using automated name-and-record matching, which may not perfectly identify, include, or exclude a given entity;
- reflects only the records and jurisdictions Complifield has processed, and only through the date of processing.
The Service, including all grades and data, is provided "AS IS" without warranty of accuracy, completeness, currency, or fitness for any purpose.
6. Grade Disputes & Corrections
If you believe a grade or record is inaccurate, outdated, or misattributed, contact us at support@complifield.com with the business name, location, and the specific record at issue. We review such requests in good faith and may correct, annotate, update, or remove information at our discretion. We are not obligated to alter a grade that accurately reflects the public records on which it is based; corrections generally reflect updated public data or methodology changes.
7. Accounts & Registration
Some features require an account, created through email one-time code or a supported single sign-on provider. You agree to provide accurate information, to keep your account access secure, and to be responsible for all activity under your account. You must be at least 18 years old and able to form a binding contract to use the Service.
8. Subscriptions, Billing & Cancellation
- Paid plans. Certain features require a paid subscription, described at checkout. Payments are processed by our third-party payment processor; by subscribing you authorize the applicable charges.
- Auto-renewal. Subscriptions renew automatically for successive periods at the then-current price until cancelled. We may change prices with prior notice, effective on your next renewal.
- Cancellation. You may cancel at any time through your account or by contacting support@complifield.com. Cancellation stops future renewals; access continues through the end of the current paid period.
- Refunds. All fees are non-refundable, including for partial subscription periods, downgrades, or unused time, except where a refund is required by applicable law. Cancelling stops future renewals but does not refund amounts already paid for the current period.
- Failed payments. We may suspend or downgrade access if a payment fails or is reversed.
9. Acceptable Use
You agree not to:
- scrape, crawl, bulk-download, or harvest data or grades from the Service by any automated means;
- resell, redistribute, sublicense, or commercially exploit grades or data except as expressly permitted;
- use the Service for any purpose prohibited by Section 4 (FCRA-regulated uses);
- reverse engineer, or attempt to derive the source data, models, or scoring logic beyond what we disclose;
- circumvent access controls, rate limits, or usage tiers, or misrepresent your identity or IP;
- misrepresent, alter, or present grades in a false or misleading way, or use the Service to harass or defame;
- use the Service in violation of any applicable law.
We may suspend or terminate access for any violation.
10. Intellectual Property
The Service, including the Foremark Score methodology, the compilation and presentation of grades, the Complifield name and branding, and all site content, are owned by Complifield or its licensors and are protected by intellectual-property laws. The underlying OSHA records are public; our compilation, scoring, and presentation are not. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Service for your own internal evaluation purposes.
11. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY OF ACCURACY, COMPLETENESS, OR TIMELINESS. WE DO NOT WARRANT THAT GRADES PREDICT FUTURE SAFETY OR PERFORMANCE, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPLIFIELD AND ITS OFFICERS, MEMBERS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE OR ANY GRADE OR DATA. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
13. Indemnification
You agree to indemnify and hold harmless Complifield from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your use of any grade or data in a manner prohibited by Section 4 or Section 9.
14. Third-Party Services
The Service integrates third-party providers (for example, payment processing and authentication). Your use of those services is governed by their own terms and privacy policies. We are not responsible for third-party services.
15. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will provide notice through the Service or by email. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
16. Termination
You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms or if we discontinue the Service. Sections that by their nature should survive termination — including Sections 4, 5, 10, 11, 12, 13, and 17 — will survive.
17. Governing Law & Disputes
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. You and Complifield agree to the exclusive jurisdiction and venue of the state and federal courts located in Miami-Dade County, Florida, for any dispute not otherwise subject to an alternative dispute-resolution provision. [Counsel review: consider adding binding arbitration and a class-action waiver.]
18. Contact
Complifield LLC
2212 NW 91st Street #1078, Miami, FL 33147, United States
support@complifield.com