FAQ — Complifield
FAQ

Complifield FAQ

Complifield reports public OSHA enforcement records as an A–F grade. Most contractors have never been federally inspected. Absence of a record is not a clean bill of health.

Product & grading

What is Complifield?

Complifield turns public OSHA enforcement records into A–F safety grades — called Foremark Scores — so homeowners can vet contractors and general contractors can pre-qualify subcontractors. Grades come from enforcement data, not self-reporting.

What is a Foremark Score — and what it is not

A Foremark Score is an A–F grade computed from a contractor’s public U.S. OSHA enforcement record. It is the same grade shown on search cards and reports.

It is not a star rating, a customer review, or a popularity score. It is not a certification — Complifield verifies public records; it does not certify, endorse, or license anyone. It is not a consumer report, a background check, or a substitute for your own due diligence. Complifield is not a consumer reporting agency.

How is the grade calculated?

Four components, locked weights:

ComponentWeight
Severity40%
Frequency30%
Response15%
Recency15%

A willful citation locks the grade at C or below, regardless of other factor scores. That cap cannot be overridden. The full factor definitions are on methodology and how we grade.

What do the A–F bands mean?
GradeBandVerdict
A90–100Hire with confidence
B70–89Minor issues — ask questions
C50–69Proceed carefully
D30–49Significant concerns
F0–29Failed safety report

Coverage & data

Why can’t I find my contractor?

Most contractors in the United States have never been inspected by federal OSHA. Complifield grades contractors who appear in public federal enforcement records in the states we currently cover — not every licensed contractor, and not every company that does construction work.

If a search returns nothing, that usually means there is no matching federal inspection record in those states. It can also mean the name does not match the legal name on the federal file, or that we have not ingested that state yet.

Absence of a record is not a clean bill of health. It is not a passing grade. It is not evidence that the contractor has no safety problems. It means the federal enforcement file we use does not contain a match. Do your own due diligence — licenses, insurance, references — the same way you would if Complifield did not exist.

Try the legal business name, not a DBA or crew name, and confirm the state. Search from the homepage.

What data is the grade built from?

Public U.S. federal OSHA enforcement records: inspections, citations, and penalties. Grades are calculated from that federal file. They are not self-reported by contractors, and they are not scraped from review sites. The full model is on the methodology page.

Which states are covered?

Complifield currently grades contractors in the states below. This list is the same source the search bar uses. It is not a national roster — states are added as we ingest and grade them. We plan to cover all 50 states and the District of Columbia.

The live state list did not load. Use the state dropdown on the homepage search — that dropdown is the current coverage list.

What does a missing grade mean versus a low grade?

A missing result or no grade means we do not have a matching federal enforcement record to grade — most often because the contractor has never been federally inspected in a covered state. That is a gap. It is not an A, and it is not a pass.

A low grade (D or F, and often C) means there is a federal record, and the record scored poorly. That is a finding in the public file, not a missing file. Read the report before you hire.

How often does the data update?

We refresh grades as new OSHA enforcement records become available. OSHA publishes on its own schedule. The most recent inspection or citation may take time to appear. We do not claim a fixed daily or weekly cadence.

Account & billing

What do Free and Project Pass include?

Search is public. Full report lookups are gated.

PlanIncludes
Free1 lookup / month with no account; 3 lookups / month with a free account. Full A–F Foremark Score and OSHA enforcement detail on each lookup.
Project PassOne-time $19 — unlimited lookups for 14 days. No subscription. Nothing to cancel. Same full grade and OSHA detail.

Current plans and the Team waitlist are on pricing. Account and billing problems are on Support.

Do I need an account, and how do I sign in?

You can run a limited number of lookups without an account. To sign in, we email you a one-time code — there's no password to set or remember. A free account raises your monthly lookup limit; see plans and pricing.

Do I need to cancel a Project Pass?

No. A Project Pass is a one-time $19 purchase. It grants 14 days of unlimited access, then expires on its own. Nothing recurs and nothing needs cancelling.

If a charge looks wrong or access did not activate, email support@complifield.com with the email used at checkout. See Support.

Are Project Pass purchases refundable?

Project Pass is a one-time purchase. Fees are non-refundable except where a refund is required by applicable law. See the Terms of Service for full billing terms.